Terms & Conditions

In these Terms & Conditions, the following terms carry the meanings set out below unless the context clearly requires otherwise:

To register and use the bos89 Platform, you must meet all of the following eligibility criteria at the time of registration and at all times thereafter while your Account remains active:

• Age: You must be at least 21 years of age. bos89 enforces a strict 21+ policy across all products and markets. You may be required to provide government-issued documentation confirming your date of birth as part of the KYC process.
• Residency: You must be a resident of Indonesia. bos89 is designed and operated specifically for the Indonesian market and does not accept registrations from jurisdictions where online gambling is explicitly licensed and regulated by a domestic authority that prohibits offshore operators.
• Capacity: You must have full legal capacity to enter into a binding agreement. Persons under guardianship, or whose legal capacity is restricted by any applicable court order or law, are not eligible to register.
• Single Account: You must not already hold an active Account on bos89. Each individual player is limited to one Account. Registration of multiple Accounts by the same individual is prohibited.
• Not Self-Excluded: You must not have previously requested self-exclusion from bos89. If you have been self-excluded, you are ineligible to re-register for the duration of your self-exclusion period.

To access bos89's gaming services, you must create a Player Account. During registration, you agree to provide accurate, current, and complete information, including your full legal name, date of birth, address in Indonesia, and a valid contact method. Providing false or misleading information during registration constitutes a material breach of these Terms and may result in immediate Account suspension and forfeiture of any Balance held.

Upon successful registration, bos89 will create a single Account in your name. You are solely responsible for:

• Maintaining the confidentiality of your username and password;
• Restricting access to your device to prevent unauthorised use of your Account;
• All wagering activity conducted through your Account, whether authorised by you or not, until you notify bos89 of any suspected unauthorised access.

bos89 may, at its sole discretion and at any time, request KYC documentation to verify your identity. Acceptable documents include a government-issued national identity card (KTP), passport, or driver's licence, together with proof of address dated within the past three months. Accounts that fail to complete KYC within the timeframe stipulated by bos89's compliance team may be restricted or closed.

bos89 reserves the right to decline any registration application without providing reasons, consistent with its regulatory and risk-management obligations.

4.1 Deposits. bos89 accepts deposits exclusively in Indonesian Rupiah (IDR) via the following methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay, and LinkAja. Deposits from third-party accounts — that is, any bank account or e-wallet not registered in your own name — are strictly prohibited. Third-party deposits will be reversed to the originating account, and the receiving Player Account may be suspended pending investigation.

4.2 Minimum Deposit. The minimum deposit amount is Rp 10.000. Deposits below this threshold will not be credited to your Account. bos89 reserves the right to adjust minimum deposit thresholds at any time; current thresholds are always displayed in the cashier.

4.3 Withdrawals. Withdrawal requests are processed to the same payment method used for the most recent deposit, where technically possible. bos89 does not process withdrawals to third-party accounts or to accounts whose registered name does not match the Player's verified KYC name. The minimum withdrawal amount is Rp 50.000.

4.4 Processing Times. E-wallet withdrawals (OVO, DANA, GoPay, ShopeePay, LinkAja) for verified Accounts at Silver VIP tier and above are typically processed within 30 minutes of request during operational hours (WIB). Bank transfer withdrawals are subject to the standard processing schedules of BCA, BRI, BNI, Mandiri, CIMB Niaga, and OCBC NISP. bos89 is not liable for delays attributable to the Player's bank or e-wallet provider.

4.5 Withdrawal Verification. bos89 may request additional verification documentation before processing any withdrawal, particularly for withdrawals that exceed standard thresholds or that originate from Accounts with incomplete KYC records. bos89 reserves the right to hold a withdrawal for up to 72 hours while verification is conducted.

4.6 Inactive Account Policy. An Account that has had no login activity for a period of 12 consecutive months is classified as inactive. bos89 may apply an administrative fee to inactive Accounts as set out in the cashier documentation. Players are encouraged to log in periodically and to withdraw available balances if they intend to discontinue using the Platform.

5.1 General. bos89 offers a range of bonuses and promotional programmes, including welcome deposit bonuses, reload bonuses, cashback offers, free spins, and VIP loyalty rewards. All bonuses are subject to the specific terms of the individual promotion in addition to these general Terms.

5.2 Wagering Requirements. Unless explicitly stated otherwise, all Bonus Credits awarded to a Player's Account must be wagered a minimum number of times (the "rollover" or "turnover" requirement) before any associated winnings may be withdrawn. The applicable rollover multiplier, eligible games or markets, and expiry period are stated on the individual promotion page. Bets placed on excluded games do not contribute to wagering requirements.

5.3 Bonus Abuse. bos89 prohibits bonus abuse, including but not limited to: registering multiple Accounts to claim the same bonus more than once; using systematic low-risk betting strategies to satisfy wagering requirements with minimal risk; coordinating with other Players to exploit promotional structures. Where bos89 determines that bonus abuse has occurred, it reserves the right to cancel the relevant Bonus Credits, void associated winnings, and suspend or close the Account.

5.4 Expiry. Bonus Credits that are not used within the promotion's stated validity period will expire automatically and be removed from the Account without notice. Expired Bonus Credits cannot be reinstated.

5.5 VIP Programme. bos89's VIP Programme operates on a tiered points system with six levels: Bronze, Silver, Gold, Platinum, Diamond, and Black Diamond. Tier advancement is determined by cumulative wagering activity within the programme period. VIP benefits — including cashback rates, withdrawal priority, and access to private tables — are detailed in the VIP Programme documentation and are subject to change at bos89's discretion.

6.1 Acceptance of Bets. All bets placed on bos89 — including sports bets (pre-match and in-play), casino games, live dealer tables, togel (Indonesia's traditional numbers lottery) draws, and virtual sports — are governed by the specific rules for that product displayed on the relevant product page or within the game interface. In the event of any conflict between product-level rules and these Terms, the product-level rules shall take precedence for that specific product.

6.2 Minimum and Maximum Stakes. Minimum and maximum stake limits apply to all wagering products on the Platform. Current limits are displayed within each product interface. bos89 reserves the right to impose lower personal stake limits on any Account at its discretion, including but not limited to VIP Accounts in consultation with the Player's account host.

6.3 Void Bets. A bet may be declared void — and the original stake returned to the Player's Account — in circumstances including but not limited to: a game or event being cancelled or abandoned without a result being determined; a manifest pricing error that bos89 determines could not reasonably have been relied upon by an ordinary bettor; or technical failure affecting the integrity of the game or event result.

6.4 Mix Parlay. Mix parlay (accumulator betting combining multiple selections into a single wager) is available on bos89's sportsbook. All individual selections within a mix parlay must win for the parlay to pay out. One void selection within a mix parlay reduces the number of legs; the parlay is recalculated accordingly. Standard voor bola (Asian handicap) rules apply where applicable.

6.5 Results and Disputes. All game results and event outcomes on bos89 are final once confirmed by the Platform. Players who wish to dispute a result must submit a written dispute via the support team at [email protected] within 72 hours of the result being published. Disputes submitted after this period will not be investigated.

The following conduct is strictly prohibited on bos89. Engaging in any of the following may result in immediate Account suspension, permanent closure, forfeiture of Balance and Bonus Credits, and referral to relevant authorities where appropriate:

1. Using the Platform for any activity that is fraudulent, criminal, or in violation of applicable law;
2. Using automated tools, bots, scripts, or artificial intelligence systems to place bets, scrape odds, or interact with the Platform in any non-human manner;
3. Colluding with other Players to manipulate game outcomes or exploit promotional structures;
4. Engaging in any form of match-fixing, event manipulation, or insider betting;
5. Using another person's Account or credentials without that person's explicit authorisation;
6. Attempting to reverse-engineer, decompile, or tamper with the Platform's software, RNG systems, or security infrastructure;
7. Depositing funds derived from criminal activity, money laundering, or terrorism financing through the Platform;
8. Making chargebacks or reversals on deposits after those funds have been wagered;
9. Providing false identity information to circumvent KYC procedures or eligibility requirements.

All content on the bos89 Platform — including but not limited to the bos89 brand name, logo, domain, website design, software, graphics, game interfaces, text, promotional materials, and any other material — is the property of bos89 or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for their personal, non-commercial entertainment purposes. This licence does not permit you to: copy, reproduce, or redistribute any Platform content; create derivative works based on Platform content; use the bos89 brand or trademarks in any commercial context without prior written consent.

Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Habanero, Spribe, and Pocket Games Soft — remains the intellectual property of the respective studio and is subject to that studio's licensing arrangements with bos89. Players must not attempt to copy, capture, or redistribute game content streams.

bos89 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering an Account on bos89, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected by bos89 includes, but is not limited to: your name, date of birth, address, contact details, government-issued identification documents submitted for KYC, device and browser information, IP address, transaction history, and gameplay data. This data is used for the purposes of account administration, identity verification, fraud prevention, regulatory compliance, and, where you have opted in, personalised marketing communications.

bos89 does not sell your personal data to unaffiliated third parties. Data may be shared with third-party service providers (payment processors, KYC verification services, game studios) solely to the extent necessary to deliver the Platform's services. For full details on data retention periods, your rights as a data subject, and how to contact bos89's data team, please refer to the Privacy Policy.

10.1 To the fullest extent permitted by applicable law, bos89 excludes all liability for any loss or damage — whether direct, indirect, incidental, special, or consequential — arising out of or in connection with your use of the Platform, including but not limited to: loss of winnings or profits; loss of data; service interruption; or errors in game results attributable to technical failure outside bos89's reasonable control.

10.2 bos89 does not warrant that the Platform will be continuously available, error-free, or free of malicious code. While bos89 maintains robust SSL encryption and security infrastructure, it cannot guarantee that the Platform will be immune to all cyber threats. Players are encouraged to maintain secure devices and use strong, unique passwords for their Accounts.

10.3 bos89's total aggregate liability to any Player in respect of any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by that Player in the 30 days preceding the event giving rise to the claim.

10.4 Nothing in these Terms excludes or limits bos89's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.

11.1 By bos89. bos89 reserves the right to suspend, restrict, or permanently close any Player Account at any time, with or without prior notice, for reasons including but not limited to: breach of these Terms; suspected fraud, money laundering, or match-fixing; failure to complete KYC; suspected underage gambling; or at the request of the Player under a self-exclusion programme.

11.2 Effect of Termination. Upon Account closure, any remaining verified Balance (excluding Bonus Credits subject to incomplete wagering requirements) will be returned to the Player via the Player's registered payment method following satisfactory completion of all outstanding KYC and AML checks. Bonus Credits are forfeited upon Account closure.

11.3 By the Player. Players may request Account closure at any time by contacting bos89 support at [email protected]. Closure requests will be processed within three business days. Players wishing to close their Account under a responsible gaming self-exclusion arrangement should refer to the Responsible Gaming page for the appropriate self-exclusion process.

These Terms & Conditions are governed by and shall be construed in accordance with internationally recognised principles of contract and gaming law as applied by the jurisdiction under which bos89 is licensed and regulated internationally. bos89 operates as a Trusted and Secure Platform, licensed and regulated internationally, and holds certifications for SSL encryption and provably fair game operations.

Any dispute arising between bos89 and a Player that cannot be resolved through bos89's standard customer support and dispute resolution process shall be referred to binding arbitration in accordance with the rules of a mutually agreed international arbitration body. The language of arbitration shall be English. Each party shall bear its own costs of arbitration unless the arbitrator determines otherwise.

Nothing in this clause affects your statutory rights as a consumer under applicable Indonesian law to the extent that those rights cannot be excluded or limited by contract.

bos89 reserves the right to amend these Terms & Conditions at any time. When material changes are made, bos89 will provide notice to registered Players via the email address associated with their Account and/or via a prominent notice on the Platform's homepage. The updated Terms will display a revised "Last Updated" date at the top of this page.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and request Account closure in accordance with Clause 11.3 before the amendment's effective date.

bos89 recommends that Players review this page periodically to stay informed of any changes. The current version of the Terms is always the authoritative version and supersedes all prior versions.

If you have any questions, concerns, or disputes relating to these Terms & Conditions, please contact the bos89 support team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the bos89 Platform in English and Bahasa Indonesia
• Response Time: Email queries are typically answered within 24 hours (WIB). Live chat responses are immediate during staffed hours.

For responsible gaming support, self-exclusion requests, deposit limit adjustments, or time-out requests, please visit the Responsible Gaming page for dedicated resources and guidance.